<!--
// Modified 05.25.2001
// Daniel J. Garcia
// icontact Request NetRep
// WIT v2.3
var appCodeName = navigator.appCodeName;

// 4.5.4 server
var binPath ="http://ae.livehelpservices.com/bin/icx.dll";
var bin_sslPath ="https://icserver/bin_ssl/icx.dll";
var c_dllPath;

if (location.protocol == "http:") c_dllPath = binPath;
else if (location.protocol == "https:") c_dllPath = bin_sslPath;

ic_pnotify = new Image(1,1);
ic_initCookie = new Image(1,1);
ic_sinfo = new Image(1,1);
ic_sinfo.onload = callNetRep;
ic_sinfo2 = new Image(1,1);

var thisPage = escape(document.location);

// This will show up as the "Name" column in the Reactive column
var thisName = escape(" ");

var randomNumber = 1000000 + Math.round(Math.random()*9999999);

// Test for WebTV
//if (appCodeName != "bowser") {
// Write the link on the page. Do not use a relative path here.
//document.write("<a href='JavaScript:requestNetRep()' target='_top' >");
//document.write("<font face='Arial, Helvetica' size='2'>Questions? Click for live help</font>"); 
//document.write("</a>");
//}

function setCookie()
{	
	ic_initCookie.src = c_dllPath + "?initcookie";	
}

//was makeSInfoCall renamed for overlay
function requestNetRep()
{
	ic_pnotify.src = c_dllPath + "?pnotify?" + thisPage + "&" + randomNumber;
	ic_sinfo.src = c_dllPath + "?sinfo?" + thisName + "&0";
}

function callNetRep()
{
	// Make another call for there is a timming issue
	ic_sinfo2.src = c_dllPath + "?sinfo?" + thisName + "&0";
	top.location.replace(c_dllPath + "?request_netrep?" + thisPage);
}

setCookie();

//-->